Frequently asked question
- Customer Service Email: contact@bemarsupial.com.au
- Follow us on Facebook or Twitter and send a private message:
- For press, brand partnerships or business and marketing inquiries, please email contact@bemarsupial.com.au
Be Marsupial online shop is accepting payments via PayPal, but you don´t need to have a Paypal account as the system accepts credit and debit cards. Thanks for your understanding and support!
Be Marsupial will do the best to send your purchases out by the next business day. However, we ask for your understanding on special dates such as Christmas when we must attend to a large volume of orders. If the delay in delivering your order to the Post Office exceeds 48 hours, we will notify you about the corresponding delay in shipping.
We use Australia Post’s Regular Parcel Post Service to ship the purchases to customers.
Allpages of this website are secured with a SSL certificate to protect your personal information. You can identify them with a lock icon in the url top bar of your browser window and their url should begin with "https:// ... " instead of "http://"
We have a beautiful shop in Melbourne, 57 Glen Huntly Road, Elwood VIC 3184, Australia. Recently you can find some of our designs at Hawkeye Homewares - 147 Great Ocean Rd, Apollo Bay VIC 3233, Australia. Please subscribe to our newsletter to get fresh news about new point of sales or partners!
Your email order confirmation also serves as your invoice.